Dewa89 takes the protection of your personal data seriously. This document clearly explains how we collect, store, use, and safeguard your information in line with international privacy standards.
Important Note: This Privacy Policy applies to all users of the dewa89 platform, including the website and mobile app. By registering for or using dewa89 services, you agree to the data collection and usage practices described here.
Dewa89 ("we", "Platform") is fully committed to protecting the privacy and personal data security of all our members and users. This Privacy Policy outlines our approach to managing personal information collected through the dewa89 platform, covering the official website at dewa89.vu and related mobile applications.
We understand that your trust is the most valuable asset we hold. That is why we have built a transparent and accountable data management system, prioritising the security of your information at every level of our platform operations.
This policy is provided in plain language to ensure all our members across Malaysia can clearly understand their rights without having to interpret complex technical documents. If you have any questions after reading this document, our support team is ready to help.
This Privacy Policy applies to all users accessing the dewa89 platform from any location, including via desktop browser, mobile device, or the dewa89 app.
Dewa89 only collects information that is genuinely necessary to provide a safe, seamless service that meets regulatory requirements. We never collect excessive or irrelevant data.
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | KYC verification & member eligibility |
| Contact Information | Email address, phone number | Account & support communications |
| Financial Information | Bank account number, bank name, e-wallet | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser | Security & fraud detection |
| Usage Data | Gaming history, wagering patterns | Platform improvement & compliance |
| KYC Documents | MyKad copy, bank statement | Identity verification & anti-fraud |
In addition to information you provide directly during registration, dewa89 also collects data automatically when you use our platform, including technical device information and usage patterns. All data collection is conducted transparently and solely for the stated purposes.
Every piece of information we collect has a clear and specific purpose. dewa89 does not use your data for any purpose outside the following scope without first obtaining your additional consent.
If you do not wish to receive marketing communications from dewa89, you may unsubscribe at any time through your account settings or by contacting our support team.
The security of your personal data is an absolute priority for dewa89. We employ a combination of the latest security technology and strict operational procedures to ensure your information is always protected against any threat.
The dewa89 data security infrastructure includes the following layers of protection:
Data is retained for the duration your account remains active, plus any additional period required by legal or regulatory compliance obligations. After that period, your data will be securely deleted or anonymised.
While we take all reasonable measures, no security system is entirely foolproof. We encourage you to play your part in keeping your account secure by using a strong password and enabling two-factor authentication (2FA).
Dewa89 does not sell, rent, or disclose members' personal data to any third party for marketing or commercial purposes without your explicit consent. However, there are certain situations where data sharing is necessary to keep the platform functioning properly and to comply with applicable laws.
We only share your data in the following circumstances:
All third parties working with dewa89 are required to meet data security standards no less stringent than our own. We conduct thorough due diligence on all partners before any data sharing takes place.
Dewa89 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the dewa89 platform.
As a dewa89 member, you have certain rights regarding your personal data. dewa89 fully respects these rights and provides straightforward mechanisms for you to exercise them.
You have the right to request a copy of all personal data we hold about you at any time.
If any of your information is inaccurate or incomplete, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to legal retention requirements.
You have the right to object to the processing of your data for specific purposes such as direct marketing.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
Under certain circumstances, you may request that we temporarily restrict the processing of your data.
To exercise any of the above rights, please contact the dewa89 customer support team via the platform's live chat. We will process your request within 30 business days.
Dewa89 is a platform strictly for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we become aware or suspect that a person under the age of 18 has registered or used our platform, the account in question will be closed immediately and all related data will be deleted within a reasonable timeframe.
If you become aware that a child has accessed the dewa89 platform, please notify our support team immediately. We will take prompt action to address the situation.
In the course of our global operations, your personal data may be transferred to and stored on servers located outside Malaysia. This includes transfers to countries where our technology service providers operate.
Dewa89 ensures that any cross-border data transfers are carried out with adequate protections in place, including:
By using the dewa89 platform, you consent to the transfer of your personal data as described in this section, with the assurance that adequate protections are always in place.
Dewa89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. The latest update date is always displayed at the top of this document.
When material changes are made to this Privacy Policy, we will notify you via:
Continued use of the dewa89 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. You are encouraged to review this page periodically to stay informed of the latest developments.
For any enquiries, concerns, or to exercise your privacy rights, please reach the dewa89 support team via the in-platform 24/7 live chat. We are proud to serve you in English and Bahasa Malaysia.
At dewa89, privacy is more than a formal document — it is a core value we practise every day in every technical decision and platform operation.
All data is transmitted and stored using 256-bit SSL encryption — the same technology used by leading financial institutions to protect millions of ringgit in transactions every day.
Dewa89 has never and will never sell your personal information to advertisers or data brokers. Your data is used solely to enhance your experience on our platform.
The identity documents you submit for the KYC process are stored in an encrypted environment accessible only to authorised verification staff, not all employees.
You have full control over your cookie settings. The dewa89 platform respects your privacy preferences and does not use cross-site tracking technology without your knowledge.
Dewa89 retains your data only for as long as necessary. Once an account is closed and the mandatory retention period has ended, your data is securely deleted and cannot be recovered.
The dewa89 data security infrastructure undergoes regular independent security audits to ensure our protection standards remain current and effective against emerging threats.
Your personal data is fully protected by dewa89. Register now and enjoy a safe, transparent, and entertaining gaming experience alongside over 500,000 Malaysian members.